Tuesday, December 23, 2008

Um yea... Good? Not so much....

So the nature of the business I work in, is that contracts and clients will come and go. So, as a manager, I am trained in the basics, and I am expected to learn on the fly. So managers know the business, and learn the contracts. We move around a bit, which is actually really good experience, but it can be EXTREMELY stressful.

My history is actually shorter than most in my company:

9/2003 through 3/2007 - Client A
3/2007 through 2/2008 - Client B
2/2008 through Current - Client A

I just happened to have spent 3 years on my current contract when they were considering expansion and the need for another manager.

Anyway, back to the nature of the business....

Hey, what do ya know, we've shrunk so much, that someone is now expendable.

While I am very pissed off that it was me, I should be thanking my lucky stars I still have a job.

Yesterday, I got to work 3 hours early because of the snow, and bringing in one of my agents. I'm there for 10 minutes, and I get pulled aside by my boss. She looks absolutely miserable, and I could see the tears as she informed me I was moving to another contract.

I asked the usual questions, even though I knew most of the answers.

So why? - Contract has shrunk, and we don't need 6 managers anymore.
Why me? - You were actually requested by the receiving contract. (*whoa, curve-ball*)
Does the client know? - Not yet. (*this will not end well. I was also specifically requested by them to return, in February, after my 1 year vacation on another contract*)
When? - Now.

Let me explain why this answer threw me more than the rest. My ass of a co-manager started his two week vacation yesterday. No one on the entire contract knows how to do ANY of the reporting, besides me. What does this mean for me?!

You guessed it! Double freaking duty! While I was not asked to cover things to this extreme, I was asked to handle a bit of back and forth. And it's impossible to close out everything with only the 3 hours a week they gave me.... So, I am working 11am-11pm, Monday through Saturday until January 4th. I will have 60 agents, on two different contracts to worry about. I am completely unfamiliar with my new contract, so the learning experience will be rushed to get me up to speed. I have to go in today, and train one of my SP's how to do reporting with tools they have never seen before.

Now, yesterday wasn't all bad. On a break outside, Pseudo and I got into a snowball fight. Honestly I think that's the first time I've really laughed since my return from Colorado. I've been just miserable. I usually love the holidays, and I have felt like crap for 3 weeks. I am not excited about Christmas. Even more so now that I don't get to spend it with MY team. (*I will find a way to sneak over from the other side of the building.*) I just really want this year to end.

When it rains it pours right?!

During my snowball fight, I think I got a little "Frost nip" on a couple of my fingers. They've been numb for about 17 hours now.... There's a doctor's visit I can't afford.

Lets add to the drama..... Pseudo and I had been having some slight difficulties. Last night, yes more on the day from hell, we talked them out. At work.... We'd been trying to meet for the last two weeks, but this damn snow.... Anyway, we figured things out, and with any luck, being friends won't be awkward. I'm not going to hold my breath. He's not even here and I'm already uncomfortable. *sigh* I miss his hugs.

Here's my hope that 2009 will hold more promise for my loved ones and myself than 2008 did. Because at this point, 2008 can go ...................................................................................

*Cheers* =)

No comments: